Privacy Policy
At Kamakshifruits, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products.
1. Information We Collect
When you visit our site or make a purchase, we collect:
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Personal Identification: Name, email address, phone number, and delivery address.
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Payment Details: Processed securely through our payment gateways (e.g., Stripe, PayPal). We do not store your credit card information directly.
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Technical Data: IP address, browser type, and cookies to improve your browsing experience on Wix.
2. How We Use Your Information
We use your data to:
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Process and deliver your orders from our farm to your doorstep.
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Communicate with you regarding your orders or inquiries.
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Improve our products and farming services.
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Comply with Singapore’s legal and regulatory requirements (PDPA).
3. Data Protection & Safety
Your trust is our priority. As a farm-direct business, we handle your data with the same care we give our crops. We do not sell or trade your personal information to third parties. Your data is stored securely through Wix’s encrypted servers.
4. Cookies
We use cookies to enhance site functionality and analyze traffic. You can choose to disable cookies through your browser settings, though it may affect some features of our website.
5. Your Rights
Under Singapore's PDPA, you have the right to access, correct, or request the deletion of your personal data at any time.
6. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact us at:
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Email: freshfruitskamakshi@gmail.com
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WhatsApp/Phone: +66 86 455 2449
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Address: 33J Lowland Kovan 547437
Terms & Conditions
By accessing our website and purchasing our products, you agree to the following terms:
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Product Representation: Since fruits are natural products, actual items may vary slightly in shape, color, and size from the photos on our website. However, we guarantee they meet our "Expert Selection" quality.
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Pricing & Availability: All prices are in SGD. As we are farm-direct, availability depends on seasonal harvests. We reserve the right to substitute or refund if a specific fruit is unavailable.
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Quality Assurance & Claims: If you receive fruit that is damaged or not up to our promised "Zero-Residue" standards, please contact us within 24 hours of delivery with photos of the product. We will gladly offer a replacement or credit for your next purchase.
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Cancellation: Orders can be cancelled or modified up to 12 hours before the scheduled delivery time.